Standard Operating Procedures

Introduction

Each business has a set of activities that is performed on daily basis by the employees to achieve certain results and objectives, where practices differ among industries and organizations, all business seeks excellence and high quality in its operation.


Standard operation procedures manual is a written guidelines and procedures for a specific process or task to state the required steps for each process along with the time, quality, human resources, and quantity standards to ensure operations are run smoothy.


A SOP manual improves quality and consistency in operations effectiveness and efficiency ensuring the right allocation of resources. It gives employees a clear guidance on how to do their job the right way. Organizations adopting SOP manuals tends to be more productive, sustainable, and profitable.

why do we need SOP manuals?

Standard operation procedures manual supports organization run their operations smoothly with low error rate to achieve high level of effectiveness, efficiency and productivity benefiting business leaders, managers, employees and leveraging the organization knowledge capital through:

  • Achieve high quality.
  • Keep operation smooth and consistence.
  • Decrease operations errors.
  • Achieve high level of efficiency.
  • Eliminate resources wastage.
  • Increase employee performance and job satisfaction.
  • Increase initial productivity for new employees.
  • Increase effectiveness of task delegation.
  • Improve customer satisfaction.
  • Compliance with regulations laws.
  • Save time and resources for process automation.
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Tatweer SOP services

Developing standard of operations manuals is crucial task. Our experts will assist you to develop standard of operations manuals as per your business model, needs, size and structure. Our implementation methodology includes merging the best practices of management with the business operational needs and available resources through the following services:


Process Mapping

Identify clear flow of activities for each process. - Workflow Measurement: Identify the required resources of time, material, manpower and finance for each process.

SOP Procedures

Set standards for each step involved in your process.

SOP Policies

design rules and regulations to support SOP implementation.

SOP Digitalization

Identify the digitalization opportunity for your process.

SOP Implementation

Implementation plan for each SOP manual.

SOP Training

Group training for employees and managers.

SOP Audit

periodical audit on SOP implementation against SOP custom checklist.

SOP Portal

Update and communicate your SOP easily with your employees.

FAQ

SOP is an important management tool for organizations to support their business sustainability and growth.

SOP is standard operation procedures for common activities while OCP is operation control procedures focusing on measures to be followed to minimize business risk.

SOP is the standard operating procedures indicating the sequence of steps required to perform a task while policy is the rules and regulations supporting business strategies and process.